ALL THE PLAN SERVICES WILL BE PROVIDED TO THE CUSTOMER DIGITALLY VIA INTERNET WITHIN 1-7 DAYS FROM THE ORDER PLACING DATE.
insrpremium
📞 Phone: +1 304-659-4881
📧 Email: info@insrpremium.com
📍 Address: 20848 15th RD, FL 2nd, Bayside, NY 11360, United States
Refund Policy and Cancellation Policy
The refund policy for a new purchase is covered by a 30-day money-back guarantee, where we refund your payment if you are dissatisfied with our work. If a client is not completely satisfied with our services, a refund can be processed within a maximum of 30 working days, either as credits to the client’s account or direct deposit to their bank account.
We encourage our valued clients to carefully review and understand the Refund Policy outlined below. While we strive to provide exceptional quality and customer satisfaction, insrpremium reserves the right to approve or decline refund requests at its sole discretion.
General Refund Terms
✅ Refunds will be issued to the original payment method provided at purchase.
✅ Refund requests for website and service-related issues require approval from the client.
✅ Clients must provide necessary account details and the reason for their refund request to our support team for processing.
Circumstances Eligible for Refunds or Cancellations
1. Non-Delivery of the Product
If you do not receive a delivery email due to issues with your email provider or mail server, contact us immediately. Claims for non-delivery must be submitted in writing to our Billing Department within 30 days from the delivery date. After this period, the product will be considered successfully delivered.
2. Download and Unzipping Issues
For any issues with downloading or unzipping a product, contact our Technical Support Department promptly. Failure to report such issues within 30 days of purchase will result in the assumption of successful delivery and no further right to a refund.
3. Major Defects
Though our products are thoroughly tested, unexpected technical issues may occur. Please notify our Technical Support Team immediately:
We reserve the right to resolve defects within 72 hours of notification.
If we fail to correct the issue within this timeframe, we will issue a full refund or offer a replacement product of equal value.
Temporary server access may be requested for issue resolution. Refusing access may delay or void your refund eligibility.
4. Product Not-As-Described
If the product does not match its description on our website, report the issue within 30 days of delivery, providing clear evidence. Refunds will not be granted for complaints based on personal preferences or unmet expectations outside the product description.
Children Policy
Our services are intended for individuals aged 18 and older.
We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has submitted personal information, we will delete it immediately and cancel the related order.
insrpremium
📞 Phone: +1 304-659-4881
📧 Email: info@insrpremium.com
📍 Address: 20848 15th RD, FL 2nd, Bayside, NY 11360, United States